PRIVACY POLICY

CAD FOR FORMWORK - PRIVACY POLICY

Last Updated: 24.11.25
Business Entity: The Elion Group Pty Ltd (ABN: 44 692 817 744)
Trading As: CAD For Formwork

Website: www.cadforformwork.com

INTRODUCTION
1.1 About This Policy
This Privacy Policy explains how The Elion Group Pty Ltd (ABN: 44 692 817 744), trading as CAD For Formwork ("we", "us", "our"), collects, uses, discloses, and protects your personal information.
1.2 Our Commitment
We are committed to protecting your privacy and handling your personal information in an open and transparent manner. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy laws.
1.3 Scope
This Privacy Policy applies to all personal information we collect through:
- Our website(s)
- Course enrolment and delivery platforms
- Email and other communications
- Live sessions and recordings
- Any other interactions with us
1.4 Acceptance
By using our website, enrolling in our courses, or otherwise providing us with your personal information, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.
1. INFORMATION WE COLLECT
2.1 Types of Personal Information
We may collect the following types of personal information:

Identity Information:
- Full name
- Date of birth (if required)
- Photograph (if provided)
Contact Information:
- Email address
- Phone number
- Postal address
- Business name and role
Account Information:
- Username and password (encrypted)
- Account preferences
- Login activity and access records
Payment Information:
- Billing name and address
- Payment method details (processed securely by third-party payment processors)
- Transaction history
Course-Related Information:
- Enrolment details
- Course progress and completion status
- Assessment submissions
- Participation in live sessions
- Questions and feedback provided
Technical Information:
- IP address
- Browser type and version
- Device information
- Operating system
- Access times and dates
- Pages viewed
- Referring website
Communication Information:
- Email correspondence
- Support requests
- Feedback and reviews
- Testimonials (with your consent)
2.2 Sensitive Information
We generally do not collect sensitive information (such as health information, racial or ethnic origin, political opinions, religious beliefs, or criminal records) unless:
- You voluntarily provide it to us
- It is required by law
- You have given us express consent
2.3 Information About Others
If you provide us with personal information about another person, you must ensure you have their consent to do so and that they are aware of this Privacy Policy.
1. HOW WE COLLECT INFORMATION
3.1 Direct Collection
We collect personal information directly from you when you:
- Visit our website
- Enquire about our courses
- Enrol in a course
- Create an account
- Make a payment
- Participate in live sessions
- Submit coursework or exercises
- Contact us with questions or feedback
- Subscribe to our newsletter or mailing list
- Provide a testimonial or review
- Apply for employment
3.2 Automatic Collection
We automatically collect certain information when you visit our website through:
- Cookies
- Web beacons
- Analytics tools (such as Google Analytics)
- Server logs
3.3 Third-Party Sources
We may collect information from third parties, including:
- Payment processors (transaction confirmations)
- Course delivery platforms (usage data)
- Marketing platforms (if you opt-in)
- Publicly available sources
1. HOW WE USE YOUR INFORMATION
4.1 Primary Purposes
We use your personal information to:
- Process your course enrolment and payments
- Provide access to course materials and live sessions
- Deliver and administer our courses
- Communicate with you about your enrolment
- Respond to your enquiries and support requests
- Track your course progress
- Issue certificates of completion
- Send important updates about course changes or schedules
4.2 Secondary Purposes
With your consent or where otherwise permitted by law, we may also use your information to:
- Send marketing communications about our courses and services
- Improve our courses, website, and services
- Analyse usage patterns and trends
- Conduct research and development
- Personalise your experience
- Prevent fraud and ensure security
- Comply with legal obligations
4.3 Marketing Communications
We may send you marketing communications about our courses and services. You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any email
- Contacting us at [email protected]
Opting out will not affect essential communications.
1. DISCLOSURE OF YOUR INFORMATION
5.1 Third Parties We May Share With
We may disclose your personal information to:

Service Providers:
- Payment processors (e.g., Stripe, PayPal)
- Course delivery platforms (e.g., Kajabi)
- Video conferencing providers (e.g., Microsoft Teams, Zoom)
- Email marketing platforms
- Website hosting providers
- Analytics providers (e.g., Google Analytics)
- Customer support tools
Professional Advisers:
- Accountants
- Lawyers
- Business consultants
Others:
- Government authorities (if required by law)
- Law enforcement (if required by law or to protect our rights)
5.2 What We Do NOT Do
We will NOT:
- Sell your personal information
- Share your information for third-party marketing without consent
5.3 Overseas Disclosure
Some of our service providers may be located overseas, including the United States. We take reasonable steps to ensure they comply with privacy requirements.
Countries where your data may be processed include:
- United States
- Other countries where our service providers operate
1. COOKIES AND TRACKING
6.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our website.

6.2 Types of Cookies We Use:
- Essential Cookies
- Analytics Cookies
- Functionality Cookies
- Marketing Cookies
6.3 Managing Cookies
You may adjust your browser settings to manage cookies.

6.4 Google Analytics
We use Google Analytics to analyse website usage.
You can opt out via the Google Analytics Browser Add-on.
1. DATA SECURITY
7.1 Security Measures
We take reasonable steps to protect your information, including:
- SSL encryption
- Secure password storage
- Access controls
- Staff training
7.2 Payment Security
We do not store credit card details.

7.3 Your Responsibilities
You are responsible for protecting your login credentials.

7.4 Data Breaches
If a serious breach occurs, we will notify you and the OAIC as required.
1. DATA RETENTION
8.1 Retention Period
We retain information as long as necessary for our operations and legal obligations.

8.2 Typical Retention Periods:
- Account information: account duration + 7 years
- Transaction records: 7 years
- Course records: 7 years
- Marketing preferences: until you opt out
- Analytics: 26 months
8.3 Deletion
Information no longer needed will be destroyed or de-identified.
1. YOUR RIGHTS
You have the right to:
- Access your information
- Correct inaccurate or incomplete information
Requests may be sent to [email protected].
1. LIVE SESSIONS AND RECORDINGS
Recordings may include video and audio.
You consent to recording by participating.
You may turn off your camera if preferred.
1. CHILDREN'S PRIVACY
We do not knowingly collect information from persons under 18.
1. THIRD-PARTY LINKS
We are not responsible for the privacy practices of external websites.
1. CHANGES TO THIS POLICY
We may update this Privacy Policy occasionally.
Updates will be posted on our website.
1. COMPLAINTS
Complaints may be sent to:
[email protected]
Subject: Privacy Complaint

If unsatisfied, you may contact the OAIC.
1. CONTACT US
The Elion Group Pty Ltd
Trading as: CAD For Formwork
Email: [email protected]
Website: www.cadforformwork.com
ABN: 44 692 817 744
1. DEFINITIONS
- Personal Information: Information about an identifiable individual.
- Sensitive Information: Includes health, ethnicity, beliefs, etc.
- APP: Australian Privacy Principles.
- OAIC: Office of the Australian Information Commissioner.
Document Version: 1.0
Effective Date: 24.11.25

CAD FOR FORMWORK - PRIVACY POLICY

CAD FOR FORMWORK - PRIVACY POLICY

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